Project Work

Taking part in active, hands-on, substantive projects form the basis of the PPH Administrative Fellowship Program. Project work allows the fellow to develop effective administrative, analytical and communicative skills while giving back to the organization.

PPH has many challenging projects, and it is the fellow's opportunity to design projects which are of greatest interest to the fellow and best meet short and long-term career objectives.

Past Projects

Below is a summary of some of the past projects that fellows have worked on during their PPH fellowship:

• Performance Excellence - Served as one of three primary writers for Malcolm Baldrige Award application which resulted in Bronze level state award recognition. Independent areas of emphasis included Leadership and Patient Focus Categories.
•  Performance Excellence – Led initial phase of creating an internal Project Management support office (PMO) through extensive research of the Project Management Institute and other Best Practices, consolidated existing Information Technology and Facilities forms and templates to create consistency by project complexity, drafted a mock-up of PMO intranet website and built a glossary to support education and training.
• Strategic Planning – Managed the transitional coordination for the re-licensure of the Pediatrics/NICU beds at Palomar Medical Center to Rady Children’s Hospital, creating a hospital within a hospital model.
• Strategic Planning - Independently developed outpatient clinic business plan to increase market share, enhance PPH brand and assist organization in attaining its vision. Secured partnership, developed marketing/PR strategies, devised organizational structure and new department, engaged medical groups for oversight, developed operating budget and pro forma, coordinated EMR implementation and conducted feasibility site assessments.
• Strategic Planning/Physician Relations - Developed system wide Neurosciences Strategic Plan to facilitate the development of The Neurosciences Institute to leverage PPH’s ability to provide comprehensive care to our patients within our communities.
• Strategic Planning – Developed business plan which led to the development of a new Wound Care Center within the hospital district.
• Facilities - Relocation, reorganization and management of existing valet service, resulting in wider access for customers and increased revenues.
• Finance - Performed financial analysis regarding potential partnership with a local Integrative and Acupuncture Center.
• Finance - Developed $5.1M Corporate Administration department operating budget which resulted in a $600,000 annual savings for the implementation on an in-house legal department.
• Finance - Preformed root cause analyses for billing edits of high revenue departments in conjunction with patient financial services, leading to an increase of $3 million in gross collections.
• Human Resources - Managed district wide implementation of an emergency/disaster notification system using Everbridge software and internal Human Resources software, prepared needs assessment and created user groups to begin pilot testing.
• Human Resources - Led Outpatient Rehabilitation team to analyze customer service issues and developed strategies to increase Press Ganey scores by 8%.
• Human Resources/Marketing - Devised market feasibility study and financial analysis to institute a formal HR instructor recruitment initiative and increased marketing of PPH's education courses which resulted in expanded marketing initiatives, acceptance of a recommendation for departmental alignment and $51,400 ROI.
• Human Resources/Marketing - Organized and facilitated communication focus group with more than 50 staff and leadership members in order to improve communication processes throughout the organization.
• Human Resources/Operations - Devised business plan to increase flexible staffing and productivity for Environmental Services and Food and Nutrition areas.
• Finance - Co-facilitated planning efforts for PPH's Revenue Cycle/Business Quality initiative
• Information Technology - Conducted research of various information technologies and compared them versus the domains of PPH's Balanced Scorecard for system wide implementation
• Marketing - Developed PPH Administrative Fellowship program website which increased awareness of the program and the organization; as reflected by a 200% increase in the number of applications submitted over a two year period
• Marketing - Conducted best practices website analysis of leading healthcare organizations to provide recommendations which were eventually incorporated into the Marketing department's FY 2007 web strategy and current PPH website

Previous Fellows:

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